We are fully aware of consequences of this petition but we are confident that there are violations in MOA content that is one sided and everything is favorable only to Pinoy Care Visa Center Inc. Notarized MOA is already Final and must contains all important informations accurately. They are lack of knowledge and expertise in Canadian immigration process as what they are claiming! Whereas, we are demanding a full refund of all fees paid to Pinoy Care Visa Center Inc. and return back all documents submitted!
ISSUE
1. MOA content is one sided and favorable only to Pinoy Care Visa Center Inc.
2. During the application for immigrants or student visa, applicant's will be given only the MOA to sign after the payment of professional fee.
3. Assessment is not accurate as per the Canadian scoring system.
4. Issuing the Notarized MOA to the applicant is not in acceptable time frame. Most applicants received more than six months, some over a year.
5. E-mail communications from Cebu Head Office staff shows unorganized, lack of expertise and professionalism
6. Requiring to pay an attorney's fee before the final assessment
7. Kuwait branch office in the name of Pinoy Care Visa Center Inc. has a questionable license to operate in Kuwait
8. Settlement fund is used as a marketing strategy to entice applicants. During the orientation, it was clearly mentioned by the speaker Iris that Pinoy Care Visa Center Inc. will provide one million Php settlement fund with zero interest to each client but it is contrary to what is written in MOA in which it must be produced by the second party and that the first party has no direct or indirect involvement regarding the source of the settlement funds.
9. Termination of agreement within four months of no communication to the first party after professional fee payment; this was not discussed in orientation nor during the signing.
10. Amount paid of Professional fee is not written in the notarized MOA.
SOLUTION
1. MOA needs to be reviewed by authority. Agreement must be beneficial to both parties. Refund policy is a must in an agreement especially process is just in an initial stage.
2. MOA must be signed by the applicant after a thorough review and agreement before requiring a professional fee payment.
3. Assessment should be accurate based on the Canadian scoring system and eligibility. This is the most important part because immigrants applicants are assessed and given an invitation by the Citizenship and Immigration Canada based on their scoring system equivalent to the applicant status. This is critical to inform the applicants that he/she is eligible but at the end the score is not enough even in preliminary stage.
4. Notarized MOA should be given to the applicants in an appropriate time frame.
5. Inquiries from applicants should be responded proactively and should provide precise answers to the applicant's queries.
6.Attorney's fee should be required only once the final assessment is done and documents is ready to lodge
7. Provide proof of Kuwaiti license to operate legally in the name of Pinoy Care Visa Center Inc.
8. Pinoy Care Visa Center Inc. orientations should be based on what is written in the MOA.
9. MOA must be discussed first by the Pinoy Care Visa Center Inc. representative to the First party before signing
10. It is a must to be stated in the notarized MOA the actual amount paid by the Second Party
Thank you and your participation is highly appreciated to make this petition successful.
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