On December 17, 2008, Petsmart groomers at the Bloomington, Indiana location killed my cat. (Story here:
http://tinyurl.com/232pxfl)
There have also been other documented cases of Petsmart groomers injuring or killing customers' pets.
In light of how Petsmart handled this situation, and their poor track record for handling animals, we the undersigned will not patronize this business.