The ITIL (Information Technology Infrastructure Library) Certificate is a globally recognized credential that validates an individual's expertise in IT service management. Originally developed by the UK government's Central Computer and Telecommunications Agency (CCTA) in the 1980s, ITIL has since evolved into a comprehensive framework of best practices for efficiently managing IT services.
Overview
The ITIL certification program offers various levels of accreditation, each focusing on different aspects of IT service management. These levels include Foundation, Practitioner, Intermediate, Expert, and Master, with each subsequent level building upon the knowledge gained in the previous one.
Description
The ITIL Foundation V4 certification serves as an introduction to IT service management using the ITIL V4 framework. It provides candidates with a comprehensive understanding of IT service management, emphasizing the creation, delivery, and continual improvement of tech-enabled products and services.
