Stand Against Overreaching Regulations Impacting Your Wireless Service!
We need your voice to oppose the California Public Utilities Commission (CPUC) Staff's proposed service quality regulations in Rulemaking 22-03-016. While the goal of ensuring high service standards is important, these proposed rules are excessive, inflexible, and could lead to higher prices and fewer choices for consumers like you.
The wireless industry has thrived without strict CPUC mandates, resulting in better service, improved speeds, and lower prices. Imposing rigid regulations now threatens to reverse this progress. The proposed rules hold providers strictly liable for outages, regardless of whether they were preventable. This includes incidents like vandalism and power outages, which are often out of providers' control. Such an approach could drive up operational costs, which will ultimately be passed on to you, the consumer. Additionally, the requirements for service restoration within 24 hours and mandatory customer service response times do not account for exceptional circumstances like natural disasters. These inflexible rules could lead to increased costs and reduced competition, ultimately harming service quality.
Let's stand together to protect our wireless services. Sign now and tell the CPUC to reconsider these proposed regulations!
The wireless industry has thrived without strict CPUC mandates, resulting in better service, improved speeds, and lower prices. Imposing rigid regulations now threatens to reverse this progress. The proposed rules hold providers strictly liable for outages, regardless of whether they were preventable. This includes incidents like vandalism and power outages, which are often out of providers' control. Such an approach could drive up operational costs, which will ultimately be passed on to you, the consumer. Additionally, the requirements for service restoration within 24 hours and mandatory customer service response times do not account for exceptional circumstances like natural disasters. These inflexible rules could lead to increased costs and reduced competition, ultimately harming service quality.
Let's stand together to protect our wireless services. Sign now and tell the CPUC to reconsider these proposed regulations!
Dear Commissioners,
I am writing to express my strong opposition to the service quality regulations proposed by California Public Utilities Commission (CPUC) Staff in Rulemaking 22-03-016. While the intent to ensure high service standards for communication technologies is commendable, the proposed regulations are excessive, inflexible and will lead to higher prices and less choices for consumers. More to the point, the wireless industry has flourished in the absence of CPUC service quality mandates. My wireless service has better speeds, voice quality, and usefulness (by facilitating powerful apps) -- all the while with prices declining over time. Imposing rigid and costly CPUC regulations threatens to reverse this success story!
CPUC Staff's proposed rules effectively impose "strict liability" on providers for service outages, regardless of whether the outages were preventable or anticipated. For example, the proposed regulations would hold providers strictly liable for outages resulting from vandalism to telecommunications facilities or extended power outages that disrupt service to consumers. This overly punitive approach fails to acknowledge the inherent complexities of maintaining dynamic communications networks. Even with the most advanced precautions, it is impossible to guarantee that networks will never experience outages. Strict liability for unavoidable incidents are unreasonable and counterproductive, as they will lead to higher operational costs for providers--costs that will inevitably be passed on to consumers.
CPUC Staff's proposed requirements for service restoration within 24 hours and mandatory customer service response times are similarly unrealistic. They do not account for exceptional circumstances that may hinder rapid response, such as natural disasters or other unforeseen events. Imposing such strict standards without flexibility will only drive up costs, reduce competition, and ultimately harm consumers through higher prices and potentially lower service quality.
In conclusion, I urge the CPUC to reconsider these proposed rules. A more balanced approach that recognizes the realities of network management and provides flexibility in exceptional circumstances is necessary. The current proposal risks damaging the very consumer interests it aims to protect.
Thank you for your attention to this matter.
Sincerely,
[your name]
Skriv underSkriv underI am writing to express my strong opposition to the service quality regulations proposed by California Public Utilities Commission (CPUC) Staff in Rulemaking 22-03-016. While the intent to ensure high service standards for communication technologies is commendable, the proposed regulations are excessive, inflexible and will lead to higher prices and less choices for consumers. More to the point, the wireless industry has flourished in the absence of CPUC service quality mandates. My wireless service has better speeds, voice quality, and usefulness (by facilitating powerful apps) -- all the while with prices declining over time. Imposing rigid and costly CPUC regulations threatens to reverse this success story!
CPUC Staff's proposed rules effectively impose "strict liability" on providers for service outages, regardless of whether the outages were preventable or anticipated. For example, the proposed regulations would hold providers strictly liable for outages resulting from vandalism to telecommunications facilities or extended power outages that disrupt service to consumers. This overly punitive approach fails to acknowledge the inherent complexities of maintaining dynamic communications networks. Even with the most advanced precautions, it is impossible to guarantee that networks will never experience outages. Strict liability for unavoidable incidents are unreasonable and counterproductive, as they will lead to higher operational costs for providers--costs that will inevitably be passed on to consumers.
CPUC Staff's proposed requirements for service restoration within 24 hours and mandatory customer service response times are similarly unrealistic. They do not account for exceptional circumstances that may hinder rapid response, such as natural disasters or other unforeseen events. Imposing such strict standards without flexibility will only drive up costs, reduce competition, and ultimately harm consumers through higher prices and potentially lower service quality.
In conclusion, I urge the CPUC to reconsider these proposed rules. A more balanced approach that recognizes the realities of network management and provides flexibility in exceptional circumstances is necessary. The current proposal risks damaging the very consumer interests it aims to protect.
Thank you for your attention to this matter.
Sincerely,
[your name]
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